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September 22nd, 2010, 16:09 | #1 |
OMLpatches
Around the end of July I made a custom order with omlpatches. Communication has been pretty bad, I only get answers if I email her first and ask. The order has supposedly shipped twice (no tracking number). I didn't really question the tracking number the first time since it was an order for 7, 3" badges, easily stuffed into an envelope, but now with a second (supposed) mailing not arriving I went online to look a little harder at them (as I clearly should have before). Apparently there's a lot of similar cases of this. I've requested to have my order refunded as I'm clearly never going to receive it. If she doesn't, do I have any other action I can take to recoup my losses?
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September 22nd, 2010, 17:40 | #2 |
How did you pay?
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September 22nd, 2010, 17:51 | #3 |
Not Eye Safe, Pretty Boy Maximus on the field take his picture!
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I had a bad experience with OML as well, they sent me one email back a week after I placed the order, looked like shit.
And I sent about a dozen emails over the next 5 weeks, no responses. Luckily I paid credit card, so I got visa to reverse the charge. OML complained obviously, but I go the charge reversed since their communication was non existent and bordering on stealing money from me. I had amazing luck with butler patches though. Right off the bat they got me the exact rendering I wanted, communication was great. The only thing that was annoying was getting the colors right. |
September 22nd, 2010, 18:45 | #4 |
So never buy from them
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September 22nd, 2010, 22:21 | #5 |
Paid through Visa, and yes, I'd definately recommend not buying from them.
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September 23rd, 2010, 01:04 | #6 |
i had the same issue pissed me off is that they lived on the same street of the house i just moved from >< 3 months after ordering i finaly recived them. for compensation i got a few extra patches...
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September 23rd, 2010, 20:17 | #7 |
Not Eye Safe, Pretty Boy Maximus on the field take his picture!
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Well you can always get the better business bureau to give them a shake down....
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September 25th, 2010, 00:37 | #8 |
Then you can get Visa on their ass, or get them to do a chargeback.
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