[Janus]

I'm going to revive this a bit since the situation still persists.

The community needed to show patience with the refund process but the process, in my estimation, has not been as transparent as it needs to be. The initial emotional woes have had enough time to wind down; the event cancellation was over two months ago. In that time, perhaps a refunding schedule (even as a fair estimation) could have been drafted and released but there has been little for the public to go on.

Don't get me wrong, the situation sucks all around but there is a duty to be as open to the community as possible here.

Nothing will be served by shit slinging, however things need to be more forthcoming.