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Old June 5th, 2013, 22:04   #37
mmmken
 
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Join Date: Aug 2008
Location: Markham, Ontario
Great review, but if both wildcard (a dealer) and FCC themselves insist that your gun was an one-off lemon and are willing to either replace or fix the issues at no cost - why not take up the offer?

As a comparison, I didn't expect any defects when I bought my brand new 2013 C350 for just a little over $65,000, but within a month the power seats completely failed. I called up my dealership and they sent a tow-truck to pick up the car free of charge because I couldn't drive it (as the seat was moved all the way forward for some reason). They gave me a rental car and fixed the problem for me within the same day covered completely under warranty.

Akin to your situation, I could have probably fixed the issue myself, but Mercedes-Benz was more than willing to resolve the problem properly. I understand that you made your own modifications to rectify the problems and probably don't want to risk another lemon (and having to redo all those modifications all over again), but by not giving FCC another chance - this review is a little unfair. Both the product itself and the after-service should be both considered equally for a review that holds any real merit.

If the gun is really as poor as you state and you aren't willing to risk a replacement, why not just ask for a refund and use the money to buy a SystemA instead - just like what you suggested in your review? I'm sure FCC would be willing to accommodate you.
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