god damn the lag!

I spent $266 USD on a PANTAC CIRAS Land version in OD. They ended up sending me the maritime version. From what I could tell, the vest was just tagged wrong. Someone mistakenly put a Land version tag on a Maritime vest. I e-mailed them and within 24 hours (because of the Easter time period) we agreed to ship the vest back to WGC and send me the correct vest. My stance with them is sort of neutral. Not negative, nor positive, just in between. They also told me that whatever it cost to ship the vest back to WGC will be given back to me in a store credit. I just had to send a receipt for the shipping bill and as soon as it gets to them they'll send me the new one and inform me of how much I get in store credit.

Not a bad transaction, but not a good one either.

I give them credit for customer satisfaction. They could have just said "we're sorry, but you're stuck with what you have" and ended the communication but they didn't and that's why I don't slander them. I'm pretty sure it was just a freak accident that happens very seldom. The only draw back is that I have to wait an extra couple of days to get my vest back.

I've ordered a few times from them so far. Mostly a bunch of small stuff - BBs, rail risers, replacement pistol springs, etc... Each time, my order arrived in a timely manner and was accurate. I have no complaints.

i just received 1800 dollars in mags from them, it took 4 days from china through customs to me....I love to deal with them, they have been 100% better than dealing with redwolf

I placed an order over 2 weeks ago and it still hasnt been shipped or have I heard from them. Its all paid for but I guess that doesnt mean anything. Even though I have emailed them a few times for some information or an update I still recieve nothing from them.

If you check there news, they has been on vacation from 24 of march to 28, if they got order on this week, they probably have just so many e-mail and order to do so.